Career services, reimagined as coordinated care.
A citizen's clinical care team has various contributing service providers (care givers) collaborating based on circumstances over a lifetime. Careers deserve the same continuity.
One person. Many providers. A lifetime of coordinated care.
In healthcare we don't expect a single doctor to do everything. We expect a team — connected by shared records, referrals, and a primary point of contact.
Career services should work the same way.
Knows you over time. Coordinates referrals. Owns the chart.
A single, continuous human relationship across every job change, training program, and credential earned.
Cardiologist, dermatologist, oncologist — deep expertise on demand.
Veterans services, justice-involved, youth, healthcare-sector coaches, manufacturing pathway experts, apprenticeship coordinators — each with their own caseload, capacity, and specialty.
Acute crisis. Stabilize first, plan later.
Mass layoffs, plant closures, WARN events — triage in days, not months. Then warm-handed off to a long-term case manager with full context.
Care delivered where the patient is.
Field-based services for rural counties, transportation barriers, and digital-equity gaps. Same record, same plan, wherever the worker is.
Rebuilding capacity after injury.
Apprenticeships, stackable credentials, and short-form training — all written back to a portable Learning & Employment Record.
Dignity, planning, and family support.
Encore careers, knowledge transfer, phased retirement — graceful exits that respect a lifetime of contribution.
One source of truth across every provider.
Citizen-owned, verifiable, and portable. The "EHR" of the workforce system.
Career services case management
+ a full talent marketplace,
in one subscription.
Most agencies pay for many systems that don't talk to each other. We deliver them all — natively integrated through the LER.me Talent Marketplace.
A real caseload, not a ticket queue.
Every Service Provider gets a personal caseload view with capacity tracking, client management, WIOA eligibility status, placement progression, and active workflows — all on one screen.
- Search by name, email, or StudentID
- WIOA review queue surfaced by default
- Unlimited Workflow participation
- One-click jump to schedule, messages, or case notes
📎 IEP Review – Client.docx · 48 KB
One thread per client. Every word lands in the file.
Real coordinated care means everyone on the team sees the same conversation. Messages between provider and client (or between team members) can be one-click promoted into formal Case Notes, with attachments, auto-timestamps, and provider attribution.
- Direct, team-broadcast, and client threads in one inbox
- "Add to Case Notes" promotes a message into the formal record
- File attachments tied to the client's LER record
- Audit-ready trail for WIOA monitoring & appeals
Documentation that writes itself.
Career Coaches spend 30%+ of their day on case notes. With Ambient Listening, a session can be transcribed live — the system identifies the client by name, finds their file, and drafts the note. The provider reviews, edits, and saves.
- State the client's name; the system pulls their record
- Live transcription in Chrome, Safari, or Edge
- PII governance & consent built into every session
- Hours of administrative time returned to coaches each week
Customizable workflows. WIOA-compliant by default.
Templates for the work that actually happens — Internships, Co-ops, Apprenticeships, and Case Files — pre-configured for WIOA compliance and customizable per program. AI builds and populates workflows so coaches spend less time on documentation and more time with clients.
- AI-enabled builders for Internships, Co-ops, Apprenticeships & Case Files
- WIOA-compliant fields, milestones, and PIRL mapping baked in
- LER & Talent Marketplace - native
- Connect individual clients to cases — any service provider can kick off a workflow and invite additional providers and teams
From a personal plan to a real opportunity.
Every client gets an Individual Plan — IEP, IPS, IELP, or your state's equivalent — built from a guided template, then translated into action through the full LER.me Talent Marketplace.
- Individual Plan Builders — IEP, IPS, IELP & custom plan types with goal & barrier tracking
- Plans are living documents — every service, credential, and outcome writes back automatically
- Full LER.me Talent Marketplace — skills-based matching to verified employers, apprenticeship sponsors & training providers
- Citizen-owned LER follows the worker between programs, providers, and employers — no data lock-in
Employer A
Employer B
Employer C
Workflow Builder. Federal-grade reporting. Role-based access.
The plumbing matters. We've shipped the systems WDBs and state agencies actually need — not legacy modules bolted together.
Career Coaches & case managers. Their caseload, schedule, messages, and case notes — all in one place.
Local WDBs, AJC managers, college workforce divisions. Manage providers, capacity, referrals, and team performance.
State workforce agencies. Onboard service teams, track placement rate by team, monitor WIOA eligibility statewide.
Modern vs. legacy workforce technology.
You've heard the names. Here's an honest look at where the market sits today.
| Capability | LER.me | Geographic Solutions | CareerOneStop | State-Built / Proprietary |
|---|---|---|---|---|
| Coordinated "care team" case management | ● Native | Partial · siloed | ○ Info portal only | Varies · usually no |
| Citizen-owned Learning & Employment Record | ● LER.me wallet | ○ Not offered | ○ Not offered | ○ Not offered |
| Skills-based talent marketplace | ● Built in | Job board only | External job search | ○ Rare |
| Ambient AI session capture & case notes | ● Live in product | ○ Not offered | ○ Not offered | ○ Not offered |
| Configurable Workflow Builder for SPs | ● Self-serve | Vendor-built only | — | ○ Dev tickets required |
| Modern UX (mobile, WCAG 2.1 AA, multilingual) | ● 2026-grade | Legacy interface | Static pages | Legacy / dated |
| WIOA PIRL / Federal Performance reporting | ● Native (R1–R13) | ● Yes | ○ N/A | ● Usually yes |
| Scheduling & Chat | ● Native | Add-on / 3rd party | ○ Not offered | Bolted on |
| Security & Compliance | ● Enterprise-grade | Standard | ○ Public portal | Varies widely |
| Open standards | ● Yes | ○ Proprietary | Limited | ○ Rarely aligned |
| Implementation timeline | ● 60–120 days | 12–24 months | — | Multi-year, in-house |
| Total cost of ownership | ● Price-match | Custom / opaque | ● Free (federal) | ○ High (build + maintain) |
Comparisons reflect publicly available information about competing products and typical state-built / proprietary workforce systems as of 2026. Specific deployments may vary.
Bring us your renewal quote. We'll match it.
If you're a local Workforce Development Board, regional consortium, or state workforce agency currently subscribed to a competing platform — we will match your current annual contract pricing. Same dollars. Modern platform. Case management and the talent marketplace included.
Send us your renewal — get a quote in 5 daysNo bait-and-switch. Multi-year terms available. State-level master contracts welcome.
Built for the full workforce ecosystem.
UI, WIOA Title I-IV, TAA, JVSG, VR
American Job Centers & affiliates
Career services & workforce divisions
A career care team for everyone
Sibling LER platforms
Each LER.me promo site goes deep on one slice of the workforce ecosystem. These are closely related to this one — same data, same wallet, different front door.
Workforce Eligibility
40+ federal and state aid eligibility calculators — including WIOA and Workforce Pell.
Learner Career Services
Consumer-choice training search — find training that actually pays.
LER Talent Marketplace
The connected workforce ecosystem — one foundation, seven apps.
See your state's care model in 30 minutes.
We'll walk you through the case management caseload, the LER.me citizen wallet, ambient case-note capture, the Workflow Builder, and a side-by-side of your current platform. If a price-match makes sense, we'll quote it on the call.